I got this email yesterday. It was a little invasive, I guess, but I didn’t really mind. In fact I think it’s pretty smart. Though perhaps a tad more subtlety in the language/approach would have worked better. The names have been changed to protect the innocent.
On Dec 10, 2008, at 7:12 PM, _____________ wrote:
I just saw that you did a password reset for your ________ account and I wanted to send you a quick email to see if there was anything that I can help you with.
New York, NY 10010
Office: (212) ________