Social Proof and Social Spoofs for Desk.com.
Video content for Salesforce
Bonobos
Scaling the customer experience
iHeartRadio
Easy and delightful
Test #1
Desk.com Labs
BKW wrote, filmed and produced fun videos for Desk.com, helping them to communicate their message in memorable and entertaining ways. In the first episode we’re introduced to Dr. Ryan Ruttledge whose job is to create the “Tools to provide the most AWESOME customer service on the planet.” We also meet his lab assistant, John, whose source of happiness in life comes from pleasing the people around him.
Meet Dr. Ryan
In episode two we go on a tour of the Desk.com labs, and become steeped in this wacky wonderland of non-science. Finally, it’s time for our first experiment: poor John is thrown out of an airplane from 30,000 feet to see if he can delight 30 customers (In 39 languages) on the way down. His tools? A parachute, the Desk.com Customer Service App, and Google Skydiving Glasses.
Read On...
Branding a Unicorn Nonprofit
We helped Worldreader set their brand and messaging before they even applied for their 501c3 status. We created their content and website, helped simplify and refine their tagline, and helped them communicate successfully online.
MVP Test Launch for Forrester Tap
Forrester Research is aggressively moving to add management products for global enterprises. BKW led branding and marketing on a tiger team made up of the CEO, CTO and VP Marketing.
