BKW wrote, filmed and produced fun videos for Desk.com, helping them to communicate their message in memorable and entertaining ways. In the first episode we’re introduced to Dr. Ryan Ruttledge whose job is to create the “Tools to provide the most AWESOME customer service on the planet.” We also meet his lab assistant, John, whose source of happiness in life comes from pleasing the people around him.
Meet Dr. Ryan
In episode two we go on a tour of the Desk.com labs, and become steeped in this wacky wonderland of non-science. Finally, it’s time for our first experiment: poor John is thrown out of an airplane from 30,000 feet to see if he can delight 30 customers (In 39 languages) on the way down. His tools? A parachute, the Desk.com Customer Service App, and Google Skydiving Glasses.
Would you like a side of INTERNET with that? BKW enthusiastically took on the task of helping Frontier develop a strategy for launching their new WiFi service.
70 million people across Africa have viral hepatitis. Some kinds are 100 times more infectious than HIV. Very few people know their status. Our client is setting out to change this.
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BKW
Short takes on astonishingly great (and not so great) marketing communications
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