Scaling the customer experience
With app examples from Lyft, Pepsico, Asics, and Automatic
BKW wrote, filmed and produced fun videos for Desk.com, helping them to communicate their message in memorable and entertaining ways. In the first episode we’re introduced to Dr. Ryan Ruttledge whose job is to create the “Tools to provide the most AWESOME customer service on the planet.” We also meet his lab assistant, John, whose source of happiness in life comes from pleasing the people around him.
Integrated Pan-African Disease Awareness Campaign
70 million people across Africa have viral hepatitis. Some kinds are 100 times more infectious than HIV. Very few people know their status. Our client is setting out to change this.
Forrester Research is aggressively moving to add management products for global enterprises. BKW led branding and marketing on a tiger team made up of the CEO, CTO and VP Marketing.
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